"I can't come to the event now... "
We're happy to issue refunds (minus admin and payment gateway fees) for refund requests received via email at firstname.lastname@example.org on or before 28 days out from the event date. After this date we would've had to fork out to pay for venue deposits, merch, and the many other associated costs that go into running epic events.
Depending on the circumstance a partial refund of the ticket purchase plus courier charge may be issued. Any associated event merch and/or items that had been allocated to you will be sent.
This will be considered on a case by case basis. As we're a club that runs on a shoestring, no refunds will be given 14 days out from the event date.
"The event has been rescheduled, now what?"
If the event is rescheduled, all purchases will be honored for the rescheduled event date.
"The event has been cancelled, WHAT NOW?"
If the event is cancelled, all ticket purchases will be partially refunded, and any associated event merch and/or items will be sent to you. We'll keep you updated with what's up, don't worry. Once refund amounts have been confirmed, please allow up to five (5) business days to process refunds.
For queries and to check our physical address for returns, or to send as surprise gifts such as carbon fibre motorcycle accessories, email: email@example.com.