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All products and services including memberships at docnz.co.nz are sold by Ducati Official Club NZ (DOCNZ), located in New Zealand. Prices include all taxes.
Prices don't include other extra costs unknown to us, if your product incur extra costs we’ll be in contact.
Products, tickets and memberships are ordered via DOCNZ PORTAL at https://members.docnz.co.nz, or other sales channels offered manually or via email.
DOCNZ is not responsible for the mistakes and errors caused by members, Facebook or any other third-party service provider.
Orders are confirmed via email, including info about delivery. To receive email confirmation members must provide a valid email address when making a purchase.
We accept any legal tender. You can use at least the most common credit cards, and bank transfer to make a purchase. We do not accept beer, food or motorcycle parts as a form of payment.
We don’t carry huge amounts of stock and operate a preorder and backorder system. This means that members are encouraged to preorder or backorder merch via DOCNZ PORTAL when items aren't in stock.
We aim to ship every order within two days of purchase IF your item is in stock!
For preordered and backordered items, these will be couriered to you within two days of when the shipment has landed on our doorstep.
We don’t know how long exactly it will take to deliver to your beautiful part of paradise within NZ. If it's more than three weeks from the time you get the "it’s rolling" email , Contact us. We aim to deliver as fast as possible to every nook and cranny of our wonderful world of NZ.
Delivery method and shipping fees
We didn’t bother to calculate shipping fees for every address there is, so the prices are fixed within NZ. Products are shipped with via eParcel or the best available alternative. Except if it’s convenient, timely and you happen to live on some awesome motorcycling road – you could get a package delivered in person onboard a Ducati stallion, we’ll keep you posted.
DOCNZ reserves a right to change these terms. Members are responsible for checking the current delivery and payment terms
No problem – get in touch and we’ll happily help you out!